FAQ
Frequently Asked Questions
Does this have to be a self-serve model?
No! Smoodi is in many cafes and back of house applications too.
Can this be a vending machine too?
Yes smoodi can come as a pay-first autonomous retail solution and accepts debit, credit, apple & google pay.
What is smoodi?
smoodi is the first automatic, self serving & healthy smoothie store in a box. smoodi allows convenience stores, colleges, hospitals and other retailers to offer 100% natural smoothies at an affordable price that requires zero labor or maintenance. We are leveraging the power of automation & robotics to empower healthy habits.
Who is smoodi for?
Foodservice teams & retailers that want a health‑forward beverage with low operational load: campus dining, hospitals, offices, grocery, retail, gyms, sports facilities, government and airports can all benefit from smoodi’s commercial smoothie machine.
Where do you operate?
Smoodi is widely available throughout the US.
How is smoodi different?
Look in the cup and you’ll see. All our skus are grown & packaged right at the source so you can see real chunks of premium fresh fruit like mangos, berries or bananas. Our smoothies are only blended once they get in the hands of the consumer post blending providing real, fresh and functional benefits.
How does it work?
Guests pick a cup from the freezer, peel and scan, choose thickness or boosters, then the automated smoothie machine blends. A cleaning cycle runs automatically, so it’s ready for the next order.
How long does it take to make a smoodi?
The blend time for the self-serve smoothie machine is less than a minute & then the machine cleans itself after every use. We allocate 90 seconds start to finish.
Is the smoothie making machine loud?
The sound level of the smoothie kiosk is under 65db which is the sound equivalent of a normal conversation or dishwasher
Can it handle rush periods?
Yes. Consistent 60‑second cycles keep lines moving. In high traffic areas most partners have two industrial smoothie machines to handle the demand.
Is this a smoothie dispenser?
We do not use prepackaged sugary purees and call it a smoothie. Smoodi is a real fruit smoothie machine that blends and doesn’t dispense.
Is that actually real fruit in the cup?
Yes! We believe in transparency in everything we do including our packaging & guest experience. In the cup is real fruit grown on our copacker facility.
So the smoothie machine adds water and blends the contents of the cup?
Yep. Each sku is prepackaged at the source with the ingredients and the robotic smoothie machine is optimized to add water and blend. It also does the cleaning too!
What are the benefits of smoodi?
Our partners will mention the revenue stream & quick roi or labor free smoothie bar that promotes wellness & attracts new customers. Smoodi is also a statement that your operation is innovative, on trend and elevates your brand and experience.
What programs do you offer?
Choose Placement, Monthly Lease, or Purchase for smoodi’s commercial smoothie equipment.. Third‑party financing is available (often $0 down for 6 months.
Do you have different models or configurations?
We simply have a countertop and floor model to choose from. The floor model has a freestanding freezer that holds more cups and also requires a stand. For high traffic environments, 2 or 3 smoothie machines may be required.
What’s the typical retail price per cup?
Most partners price between $4.99–$7.99, depending on market and venue
What margins can I expect?
Many partners cite margins between 40%-50% gross margin, with minimal added labor and reduced waste.
How do I estimate payback?
Use the ROI calculator on /pricing. Enter cups/day, days open, price per cup, product cost, and labor minutes saved to see revenue, costs, and months to payback.
Is the vending option more expensive than non vending?
Vending options will come with additional processing and service fees. In some instances, they may require a 3rd party freezer and software provider.
What is healthy vending?
Smoodi and its smoothie vending experience is at the center of healthy vending by making our nutritious smoothies accessible everywhere and catering to the growing health conscious and wellness trends.Whether it’s healthy drinks for school cafeteria or healthy smoothie alternatives in the office, smoodi can go just about anywhere.
What is included in the smoothie machine cost?
Standard package includes:
1 smoothie machine, Countertop or Freestanding Minus Forty Freezer, Video Menu Header, Merchandise Kit, Installation Kit
How do I move forward with a purchase or lease of a smoothie machine?
Fill out the following form and sign our basic terms and conditions to be sent immediately following your submission.
What space is required for the commercial smoothie equipment?
Plan for a compact footprint 40″ W × 33″ H × 30″ D (blender unit ~11″ wide). See the spec sheet for clearances.
What utilities are required for the smoothie making machines?
110V power (3 plugs), water 3/8″ push‑to‑connect at ~60 PSI, drainage access, and secure internet. Details vary by site—confirm with the spec sheet.
Is plumbing required?
Yes. standard connections per the spec sheet. Your facilities team can review the checklist with us before install.
How long does it take to go live?
Lead time varies but typically 4-6 weeks.
I’ve paid, now what?
Smoodi’s installation team will confirm a site review for utilities/placement then schedule your installation and orientation. You’ll then be assigned a regional manager and customer success manager.
Do I need a food license to operate the commercial smoothie equipment?
No. Our cups come sealed and the blending experience is contained.
Why is internet required for the smoodi machine?
Smoodi’s smartblender is IOT connected so we can ensure the health of your sales but also the health of your machine.
Are there weekly cleaning or maintenance procedures?
Smoodi is a self cleaning smoothie machine. Daily tasks are light-we simply ask you to keep all surfaces clean and the shelves stocked with smoodis. The unit auto‑cleans between serves & runs a deep sanitation, automatically, once per day.
What’s the shelf life of each smoodi?
The shelf life is 2 years from the moment of harvesting.
Is the product frozen?
Yes. It’s important to keep smoodi product frozen at all times as the commercial fruit smoothie maker is optimized to blend at frozen temps.
What flavors are available?
Popular options include: Tropical Vibes (mango, pineapple, coconut), Strawberry Banana, Brain Boost (strawberry, banana, raspberry, blackberry), Green Energizer (spinach, banana, mango, matcha), Peanut Protein (peanut butter, banana, cacao, oats), and Magical Mocha (coffee, cacao, banana, strawberry, hemp seeds). Availability may vary.
Can guests customize?
Yes—operators can enable thickness preferences and simple boosters (e.g., agave/honey, boosters) based on the program and smoothie dispenser options.
Do you support dairy‑free or plant based options?
Yes.Most of our skus are lactose free and plant-based.
Do you publish nutrition and allergens?
Yes. Nutrition and allergen details are shown on‑screen and available for signage. Each SKU is clearly labeled.
How do you handle folks with allergies?
At smoodi we place safety above everything and have taken measures to not only properly notify guests but we can even prohibit the use of our blenders from skus containing peanuts.
How “healthy” are the smoothies?
Recipes use whole fruits and greens with clean‑label positioning. The menu includes fruit refreshers and protein options—many SKUs are ≤100 calories per serving.
What’s with the bamboo straw?
Customers love the bamboo straw as it’s a staple of the smoodi experience.
How is smoodi sustainable?
What we’re most proud of is the labor & working standards of our growers. They earn 2x the standard, have access to insurance and paid vacation time.
The energy output and water consumption levels have excellent ratings.
We eliminate food waste & spoilage with our system
Bamboo straw promotes sustainable practices.
What about packaging?
Our cups are recyclable and made with recycled PET plastic. Our bamboo straw is reusable and recyclable.
How does Smoodi reduce waste?
With smoodi there is zero food waste as our cups have a shelf life of 2 years from the moment of harvesting. Each cup is precisely portioned to maximize each harvest.
Gyms & Recreation
Offer protein and fruit SKUs for post‑workout recovery. Place near class studios, exits, or pro shops.
Airports & Travel
Capture high‑velocity demand near coffee/breakfast or wellness‑adjacent concourses. Consistent cycles keep lines moving during flight banks.
Grocery & Retail
Convert produce traffic into beverage revenue. Strong placements include produce endcaps/action alley and front‑of‑store cafés.
Offices & Corporate
Deliver a wellness‑oriented perk without building a café. Ideal for micro‑kitchens, pantries, amenity floors, and collaboration zones.
Hospitals & Healthcare
Serve staff, patients, and visitors around the clock. Place in cafeterias, micro‑markets, and supervised waiting areas.
Colleges & Universities
Add a health‑forward option that thrives during class change‑overs. Start in dining halls or unions, then expand to micro‑markets, rec centers, and stadiums.
How many ounces is each cup?
Once blended, the smoodi serving is 16 oz. It is 6oz while shipped.
How many cups come in a case?
12 cups
What if my distributor doesn’t carry smoodi?
No problem. Dot Foods likely already delivers to your current distributor and we’d simply need to inform them to start delivering smoodi. You can send your distributor an email with your smoodi point of contact cc’d and we can take it from there!
Which Distributors do you work with?
We work with 30+ U.S. distributors and can likely support your current supply network. Examples include US Foods, Sysco, Core‑Mark, and PFG. We also have an agreement with Dot Foods to expand availability easily.
How do we buy Smoodi cups?
Through your current food distributor.
What type of sanitizer do you use?
We use an EPA registered food safe Glissen Chemical Nu-Foamicide
What certifications does the machine have?
UL, NSF
How is hygiene handled?
The self cleaning smoothie machine is a closed system with an automated clean cycle between blending. A deep sanitation is programmed to run daily during off peak hours.
Is the smoothie machine designed for commercial foodservice?
Yes. Review the spec sheet and your local code requirements with your facilities team.
Smoodi vs Daily Harvest
Daily Harvest is a consumer home‑delivery brand; Smoodi is on‑site equipment for foodservice and retail.
Smoodi vs FreshBlends
FreshBlends is a self‑serve frozen beverage platform common in convenience. Smoodi targets fruit/protein smoothies across multiple segments.
Smoodi vs Botrista
Botrista offers a broad automated beverage station; Smoodi focuses on wellness‑forward smoothies.
Smoodi vs f’real
Smoodi is made‑to‑order and self‑cleaning. f’real uses prefilled cups blended in a branded self‑serve blender.
What’s included in your service program?
They come with full support on parts, service, labor. Guaranteed machine replacement, proactive maintenance, automatic upgrades, sanitizer auto-fill, $100 annual credit in the smoodi store.
How do we track performance?
Units are IoT connected, with simple reporting and restock guidance. Use the /pricing calculator to model payback with your own numbers.
How do we get help?
Contact 855‑4‑SMOODI or service@getsmoodi.com. Our team can assist with setup, training, and ongoing operations.
Who maintains the fruit smoothie machine?
Our dedicated, first-party Regional managers handle installs, training, and on‑site service when needed. Remote support provided & IOT connection allows for over 95% of service queries to be solved remotely.